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Victor Ugarte

Senior Case Manager
  • Profile

Victor Ugarte has been in customer service for over 30 years, ten of which have been with Financial Relief Law Center as a Senior Case Manager. He has managed staff and offices with up to 60 individuals. His primary goal is to provide excellent customer service during these scary and difficult times.

As he has stated “Nobody comes to me during their happy times. If my phone rings that person is being sued, harassed, garnished or is on the verge of losing their home. They just need a calm, understanding person to provide some comfort and reasonable options for them during their toughest times. Many people do not know that there are options and solutions to help them. I try to understand my client’s issues and financial challenges and work to formulate a goal and game plan to get them into a better financial position”

During his off time, he enjoys the outdoors, the mountains and loves good food. He enjoys short travels and he loves to spend time with his family. He is married with three children one is 25 years old and is a City Police Officer, the other two are both 18 years old. One off to college next year and one has Special Needs and will be staying at home for continuing education and therapies.

What People Are Saying

Testimonials
    The people at Financial Relief Law Center are truly the best and I am so grateful.

    “Andy was very helpful and professional in guiding me to Amanda who sat with me and really offered the most genuine perspective on how to handle things.”

    - Adam G.
    I'm very glad I found Financial Relief Law Center.

    “As the process moved forward Amanda stepped in and also was very explanatory and helped me prepare for court. In the end, I am very glad I chose this firm and I would recommend them to anyone who is contemplating bankruptcy.”

    - J.J.
    Thank you Financial Relief Law Center!

    “Excellent staff very professional and always kept me up-to-date with my case. Ronda Miner, Victor Ugarte and all the others were so very helpful and supportive.”

    - Lauretta B.
    I am forever grateful and highly recommend Andrew and the FRLC team!

    “I was directed to Andrew Warshaw at the Financial Relief Law Center. He was able to negotiate an agreement outside of court which saved me hundreds of thousands of dollars and prevented me from filing Chapter 11.”

    - Elijah B.
    Everything that was promised was delivered as such in a prompt and professional manner.

    “Great customer service backed by solid talent is a combination sometimes tough to find. If you want a solution to your situation from someone who cares and will act promptly to resolve your issues, Andy truly is your guy.”

    - Stephen B.
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