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Victor Ugarte

Senior Case Manager
  • Profile

Victor Ugarte has been in customer service for over 30 years, ten of which have been with Financial Relief Law Center as a Senior Case Manager. He has managed staff and offices with up to 60 individuals. His primary goal is to provide excellent customer service during these scary and difficult times.

As he has stated “Nobody comes to me during their happy times. If my phone rings that person is being sued, harassed, garnished or is on the verge of losing their home. They just need a calm, understanding person to provide some comfort and reasonable options for them during their toughest times. Many people do not know that there are options and solutions to help them. I try to understand my client’s issues and financial challenges and work to formulate a goal and game plan to get them into a better financial position”

During his off time, he enjoys the outdoors, the mountains and loves good food. He enjoys short travels and he loves to spend time with his family. He is married with three children one is 25 years old and is a City Police Officer, the other two are both 18 years old. One off to college next year and one has Special Needs and will be staying at home for continuing education and therapies.

What People Are Saying

Testimonials
    Very helpful and professional!

    “I ran into a financial issue from my past and was in need of legal direction to take so I could handle a bank account that was levied. I called at 4:30 on a Friday after Christmas and Victor promptly called me back within minutes.”

    - Patrick E.
    Very grateful. Specialized professionals. Excellent care.

    “Bankruptcy was a "daunting time" for me... It felt like as shroud of clouds was lingering in the upper regions of my mind. However, that quickly evaporated when Andy Warshaw came into the scene!”

    - Javier A.
    This firm is the best!

    “The entire team is very efficient and the entire process took less than 3 months for my approval. I highly recommend this firm to all my family and friends and anyone who is in need of legal help.”

    - Claudia G.
    I'm very glad I found Financial Relief Law Center.

    “As the process moved forward Amanda stepped in and also was very explanatory and helped me prepare for court. In the end, I am very glad I chose this firm and I would recommend them to anyone who is contemplating bankruptcy.”

    - J.J.
    My experience here was nothing short of a miracle.

    “The staff is knowledgeable and friendly. Ronda was most helpful in more ways than one. My family and I will forever be grateful for their professional service and hard work.”

    - Erica A.
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