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Victor Ugarte

Senior Case Manager
  • Profile

Victor Ugarte has been in customer service for over 30 years, ten of which have been with Financial Relief Law Center as a Senior Case Manager. He has managed staff and offices with up to 60 individuals. His primary goal is to provide excellent customer service during these scary and difficult times.

As he has stated “Nobody comes to me during their happy times. If my phone rings that person is being sued, harassed, garnished or is on the verge of losing their home. They just need a calm, understanding person to provide some comfort and reasonable options for them during their toughest times. Many people do not know that there are options and solutions to help them. I try to understand my client’s issues and financial challenges and work to formulate a goal and game plan to get them into a better financial position”

During his off time, he enjoys the outdoors, the mountains and loves good food. He enjoys short travels and he loves to spend time with his family. He is married with three children one is 25 years old and is a City Police Officer, the other two are both 18 years old. One off to college next year and one has Special Needs and will be staying at home for continuing education and therapies.

What People Are Saying

Testimonials
    I would recommend this law center to anyone who is in need of financial relief!

    “I went to the financial law center in July 2018, I met with Darren DiMarco initially, then I met with Andy Warshaw. This law center helped me tremendously when I had nowhere else to turn!”

    - Timothy W.
    The people at Financial Relief Law Center are truly the best and I am so grateful.

    “Andy was very helpful and professional in guiding me to Amanda who sat with me and really offered the most genuine perspective on how to handle things.”

    - Adam G.
    Very grateful. Specialized professionals. Excellent care.

    “Bankruptcy was a "daunting time" for me... It felt like as shroud of clouds was lingering in the upper regions of my mind. However, that quickly evaporated when Andy Warshaw came into the scene!”

    - Javier A.
    Knowledgeable, understanding, and most of all trustworthy!

    “Andy Warshaw is truly amazing! The Financial Relief Law Center will answer all of your questions and look out for what is best for YOU!”

    - Nata E.
    Amanda Billyard provided top-notch service.

    “They are knowledgeable, thorough, understanding, and humble. Talk about client care...Amanda Billyard stuck with me until she got results.”

    - Judith T.
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